Fresha is genuinely good salon software with a real consumer marketplace. It is also completely generic about what happens in the chair. LVL2 gives tattoo artists deposit-first booking requests, structured intake with references, digital waivers, flash drops, and a client portal — one tattoo-native system.
Reviewed June 2026 · Fresha public pricing/pages + LVL2 repo-verified data
Plain-English verdict
Fresha is a subscription-free salon platform with a real consumer marketplace — strong for hair, spa, and wellness businesses, with salon-generic no-show protection. LVL2 is tattoo-native: deposit-first booking requests, structured intake with reference images, digital waivers, and flash drops in one system.
If you run a salon-style business or count on marketplace walk-ins, Fresha earns its place. If you book serious tattoo work — long sessions, deposits up front, references before you commit — LVL2 speaks your workflow out of the box.
Honest fit check
Fresha's salon tooling — POS, retail inventory, marketing, marketplace — is deeper for that work. LVL2 is built for shops where tattoo is the core business.
Fresha's consumer marketplace sends real bookings (it charges a new-client fee for them). LVL2 is your own booking system and funnel, not a marketplace feed.
Fresha handles salon retail stock natively. LVL2's shop is built for artist merch and digital products, not shelf inventory management.
Fresha's base software is free; it earns on card processing, paid add-ons, and a new-client fee for marketplace bookings. LVL2 Starter is free for artists with a booking fee on client-paid deposits only.
No structured intake, no reference images, no waivers in the booking flow, no flash drops, no convention mode. Fresha treats a sleeve consult like a blowout appointment.
Fresha's marketplace can send salon walk-ins. LVL2 builds your own funnel: profile, booking link, flash drops, and client portal that you control end to end.
FULL COMPARISON
| Feature | LVL2 | Fresha |
|---|---|---|
| Online booking page | ||
| Consumer marketplace for client discovery | ||
| SMS booking via phone number | ||
| Multi-step tattoo intake (subject, placement, reference) | ||
| Booking requests artist approves before confirming | Auto-book default | |
| Deposit collection at booking | ||
| Auto deposit reminders | Basic | |
| Tattoo reference photo uploads per booking | ||
| Digital waivers / e-sign in booking flow | ||
| Minor consent tracking | ||
| Flash sheet management | ||
| Flash drop booking (timed slots) | ||
| Convention mode (walk-in flow) | ||
| Studio kiosk mode with ID capture | ||
| Client-facing progress portal | ||
| Mood board / inspiration boards per client | ||
| AI stencil generation | ||
| LVL2b0t (AI trained on tattooing & art theory) | ||
| Salon retail inventory management | ||
| Built-in marketing campaigns | Paid add-on | |
| Merch shop (physical + digital products) | Retail POS only | |
| Multi-artist / multi-staff | ||
| Apprentice management | ||
| Monthly subscription required | Free Starter | Free base |
| Fee on marketplace-sourced new clients | No marketplace fee | One-time new-client fee |
| Card processing | Stripe | Fresha payments |
| Built by a tattoo artist |
HONEST ASSESSMENT
Fresha's consumer marketplace is real: people browse it looking for appointments, and for salon services that discovery engine fills chairs. Its free base subscription lowered the barrier for a lot of small shops, and its salon POS, retail inventory, and marketing tools are mature.
None of that is tattoo-specific. The marketplace audience is overwhelmingly salon and spa traffic, the booking flow has no concept of a reference image or a consent waiver, and deposits are generic no-show protection rather than a deposit-first request workflow. For tattoo-dominant shops, LVL2 keeps the deposit, intake, waiver, and flash workflow in one system you own.
PRICING
Both platforms are free to start. The difference is where the fees live — and what you get for them.
Starter: Free forever · 9.8% booking fee on client-paid deposits only
Pro: $39/mo + 4.5% on client deposits only
Studio: Custom operator plan, zero LVL2 booking fees
Deposits, payouts, and payment-plan workflows run through Stripe. Fees come from client-paid deposits, not artist earnings.
Base: Free (subscription-free model)
Card processing: Per-transaction fees via Fresha payments
Marketplace: One-time new-client fee on marketplace bookings
Add-ons: Paid features on top of the free base — check current pricing
Fresha's model works for salons: free software, fees on payments and marketplace-sourced clients. LVL2's model works for tattoo artists: free Starter, a booking fee on client-paid deposits only, and the entire tattoo toolkit — flash drops, structured intake, waivers, kiosk, shop, client portal — included rather than bolted on.
FAQ
START FREE
LVL2 Starter is free for artists, with a booking fee on client-paid deposits only. Deposit-first requests, structured intake, digital waivers, flash drops — built by a tattoo artist.