SMS PROGRAM
LVL2 BOOKING UPDATES
Program operated by LVL2 (lvl2.ink)
How to Opt In
When submitting a booking request on an artist's profile page (e.g., lvl2.ink/@artist/book), you may provide your phone number in the booking form. When a phone number is entered, an unchecked SMS consent checkbox appears with the following language:
Types of Messages
We send the following types of transactional SMS messages only:
- Booking confirmations: Confirmation that your booking request has been received.
- Status updates: Notifications when your booking status changes (e.g., approved, rescheduled, or rejected).
- Appointment reminders: Reminders about upcoming appointments.
- Deposit and payment links: Secure links to complete deposit or balance payments.
We do not send marketing, promotional, or advertising SMS messages. All messages are transactional and directly related to your booking activity.
Message Samples
Message Frequency
Message frequency varies based on your booking activity. You will typically receive 2–5 messages per booking.
Opting Out
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent.
You can opt back in by replying START or by providing your phone number and checking the consent checkbox again during a future booking.
Opt-Out Keywords
Opt-In Keywords
Help Keywords
Help
For help with SMS messages, reply HELP to any message or contact us at support@lvl2.ink.
Rates & Carrier Liability
Standard message and data rates may apply depending on your mobile carrier and plan. LVL2 is not responsible for any charges from your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Data Sharing
We do not share, sell, rent, or trade your phone number or SMS opt-in data with any third parties or affiliates for marketing purposes. Phone numbers collected for SMS consent will only be used to send the transactional messages described above.